Legal
Privacy Policy
Last updated: To be confirmed
Who we are
TP Exclusive Stays operates this website and manages the accommodation featured on it. Our contact address is 112 Mary St, Laurieston, Falkirk, FK2 9PS, United Kingdom, and you can reach us on 01324 484848.
What we collect
When you submit an enquiry, we collect the details you enter in the form so we can respond and, if you go ahead, arrange your stay.
- Your name and contact details (email, and phone if you provide it)
- The property or stay you're asking about
- Your preferred dates and number of guests
- Any message, purpose of stay or special requirements you tell us
- Basic technical information such as the time of submission
How we use it
We use your information only to reply to your enquiry, arrange and manage a stay if you book, and keep a record of enquiries. We do not sell your information.
Enquiries may be delivered to us by email and recorded in a spreadsheet or a lightweight automation tool used purely for handling enquiries.
How long we keep it
We keep enquiry records for as long as needed to deal with your enquiry and any resulting stay, and to meet our legal and accounting obligations, after which they are deleted.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details above.
If you have a concern about how your data is handled, you can also contact the UK Information Commissioner's Office (ICO).
Third parties
This site loads map tiles from OpenStreetMap on the contact page, and property photography from an image host. If analytics is enabled in future, this section will name the provider and explain the cookies used.
Links to Airbnb are external; anything you do on Airbnb is covered by Airbnb's own privacy policy.